Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to get your order delivered to you as quickly and safely as possible. Please review our shipping policy below:
Processing Time
- All orders are processed within 1-2 business days. Orders are not processed on weekends or holidays.
- Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping Methods
- We offer a variety of shipping methods to meet your needs:
- Standard Shipping: Estimated delivery within 2-3 business days.
- Next-Day Shipping: Available for orders placed before 12 NOON
Shipping Costs
- Shipping costs are calculated based on the weight of the order and the delivery location. You will be provided with shipping cost options at checkout.
- All UK orders qualify for free standard shipping.
Delivery Times
- Delivery times may vary depending on the shipping method and your location. Please note that unforeseen delays (weather, holidays, etc.) may impact delivery timeframes.
- We are not responsible for delays caused by third-party carriers, such as FedEx, UPS, or Evri.
Order Tracking
- Once your order ships, you will receive a tracking number via email. You can use this number to track your order’s status and delivery.
Address Accuracy
- Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost or Damaged Items
- If your item arrives damaged or if you believe it is lost, please contact us immediately at sales@pl.golf so we can assist you with a resolution. Please include your order number and any relevant photos for damaged items.
Returns & Exchanges
- Please refer to our Returns & Exchanges Policy for detailed information on how to return or exchange your products.
Thank you for choosing us for your golfing needs! If you have any questions about shipping, feel free to reach out to our customer support team at sales@pl.golf/01241 230200. We're here to help!